Request PKIDs for your serial numbers via HP Device Registration Services inbox: device.registrationservices@hp.com.
Each request must include all needed information in a .CSV file to provide the PKIDs including:
Serial numbers of all devices.
HP Sales order or Service PO number that confirms service was purchased in matching serial number
quantities.
HP will reply with all matching PKIDs for each serial number or confirming failure of some or all serial numbers to have a valid PKID. In the latter case, customers will need to re-submit valid serial numbers within two business days to complete the service or Service PO will be considered closed.
Service POs can only be submitted once per request and must match the quantity of serial numbers requested for the service requested