Support Services
Expert technical support and proactive professional services ensure your business continuity and peace of mind

Reliable connectivity is essential for your business and for your customers.
Unplanned outages have a direct impact on revenue and productivity, but they also jeopardize your hard-won reputation and frustrate your customers.
- 3x Outages last longer than customers want
- $10K Average cost of IT downtime
- 67% Businesses that are unprepared for IT outages

We support your IT team to help them deliver the best experience for your staff and customers.

Net.Cover is a support plan that extends from the access edge to the mission-critical core components of your network.
With technical assistance available on-tap and rapid response time, issues don’t need to stop your business operations.
- Next Business Day hardware replacement
- Access to software security updates and feature upgrades
- On-call knowledge and remote sessions to resolve problems fast
- Configuration assistance to proactively avoid issues
- On-demand web-based support services and knowledge base