Does Trincos ship IT hardware and laptops internationally?

Yes, Trincos provides seamless international delivery across the United States, United Kingdom, Germany, and worldwide with full tracking and customs compliance.

Can businesses get bulk discounts on enterprise IT hardware and laptops?

Yes, Trincos offers tiered volume pricing: save 3% on 5+, 5% on 10+, and 7% on 15+ units across laptops, workstations, and server components.

Are all products backed by manufacturer warranty?

All IT hardware, peripherals, and computer systems on Trincos are sourced from verified global suppliers and include standard manufacturer warranties.

Information

Personalized, Preferential, and Proactive Support to Maximize the Value of Customer Networks
Brocade, a Broadcom company, understands that every network is unique and requires a different level of technical support to meet the customer’s business requirements. Brocade® Direct Support offers different levels of support to meet each customer’s specific needs. To help customers with large, complex environments maximize the value of their networks, Brocade Premier Support provides personalized, preferential, and proactive support.

A Personalized Support Experience
Brocade Premier Support is designed to provide a higher level of support for larger, more complex environments. At the same time, these support options help customers realize the full potential of their networks through advanced features, including the following:
- Review of scheduled activities
- Choice of hardware service-level agreements (SLAs)
- Online technical support tools
- A Support Account Manager

Included in Brocade Premier Support, the Brocade Support Account Manager (SAM) is a storage area network professional who is knowledgeable about the customer’s network topology and serves as a single point of contact for all Brocade Technical Support activities. As a key escalation contact for all Brocade software and hardware issues, Brocade SAMs coordinate activities between the customer and Brocade Technical Support engineers, streamlining communication and accelerating problem resolution.

Payment & Security