vSPoT is a virtualized instance for Ruckus SPoT™ Smart Positioning Technology, managed and deployed on-premise. It gives both carriers/service providers and enterprises the ability to deliver a wide-range of Location Based value added services that can help them increase their profitability while enhancing users’online experiences.

Ruckus Networks’ support offerings provide customers with peace of mind that comes from your access to the everything you need to keep your network running at peak performance. Our offerings provide flexibility to tailor the support to your specific needs. Our offerings include:

- “24x7” support via Phone, Chat, or Web
- Software updates and upgrades
- Multiple SLA options for hardware replacement
- Free access to all online training content
- Usage of the Ruckus Diagnostic Dashboard